Free Webinar Wednesdays

The Future of Online Conversation and Support - Let's Talk About Chatbots

Date: Wednesday, September 5, 2018, @ 1 pm Eastern

After a bit of a hiatus, the show is officially back this week with an episode you won't want to miss. If you're looking for the latest way to engage your website visitors and develop a conversation with them (or provide exceptional service) you need to put chatbots on your list of "must-have" tools for the next generation consumer - chatbots!

This intelligent messaging solution is powered by AI (artificial intelligence) and you can program it to answer common questions automatically, even when your business isn't open. Visitors to your website, social media, or even via their mobile device can easily carry on a conversation with you via chat, one of the most popular ways to communicate today. In fact, statistics say that across ALL generations, people prefer messaging 3x more than face-to-face or even phone conversations. That's a powerful statistic!

Joining the conversation to share his knowledge with us will be David Adleman, head of Business Development Partnerships and Alliances with a company by the name of Digital Air Strike. David's company, ChatPath, was recently rolled into the DAS family and he has been helping businesses engage and build relationships via chat and messaging technology for years. We'll talk about some of the industry trends and the growing popularity of chat, the elements of an effective chatbot strategy, what you should expect from a chatbot vendor, and how to get started with your own chatbot solution right away.

Register Today

If you are not yet registered for the Free Webinar Wednesdays series, click here to register. We look forward to seeing you online!

About Free Webinar Wednesdays

Free Webinar Wednesdays was created as a community building tool to bring professionals together to share pertinent business development information, provide subject matter experts with a platform to open a learning dialog, and inspire small business owners to reach their professional goals.

Free Webinar Wednesdays is sponsored by CBCI and WSI Internet Consulting.

 

Spending Some Time With Jeff and Eric - What's on our Minds

Date: Wednesday, December 11, 2013 @ 1 pm Eastern

Grab yourself a cup of coffee (or whatever your beverage of choice is) and join the conversation. This week on FWW Eric and Jeff are going to take some time to catch up and "chat amongst themselves" and reflect a bit. We'll probably end up talking about some of our past shows, topics that stood out over the past several months and what's been on our mind as of late.

Just because we don't have a "formal guest" don't think that you won't get something out of this week's show. In the past when the two of us get together and just talk, some of the most interesting conversations take place. You just never know what "tangent" is going to spur a thought or idea. Toss us a question or give us a topic and see where it goes. It will be kind of like getting together at the coffee shop and talking with friends.

Register Today

If you are not yet registered for the Free Webinar Wednesdays series, click here to register. We look forward to seeing you online!

About Free Webinar Wednesdays:

Free Webinar Wednesdays was created as a community building tool to bring professionals together to share pertinent business development information, provide subject matter experts with a platform to open a learning dialog, and inspire small business owners to reach their professional goals.

Free Webinar Wednesdays is sponsored by Community Bank Consulting, Inc.and WSI Internet Consulting.

What's New With Google...

Date: Wednesday, September 19, 2012 @ 1 pm Eastern

We've spent past shows talking about all the "cool new things" going on over Apple, but this week we're giving our friends at Google some "FWW love". This week we're excited to have Will Paccione (Website, Google+, LinkedIn, Twitter) as our guest, someone who is certainly a fan of Google products, to share with us some of the cool things that are going on with at the world's largest search company.

But, while we may touch a bit on the topic of search, most of the conversation is going to cover the many other areas where Google is spending their time these days. We'll get caught up on the latest changes to Android (and Jelly Bean), Docs, Google+, Voice, Drive and much more. Sure, the new iPhone 5 has been getting a lot of buzz, but after this week's show you'll learn how embracing the "Google suite" of solutions may be the right decision for you.

Register Today

If you are not yet registered for the Free Webinar Wednesdays series, click here to register. We look forward to seeing you online!

About Free Webinar Wednesdays:

Free Webinar Wednesdays was created as a community building tool to bring professionals together to share pertinent business development information, provide subject matter experts with a platform to open a learning dialog, and inspire small business owners to reach their professional goals.

Free Webinar Wednesdays is sponsored by Community Bank Consulting, Inc.and WSI Internet Consulting.

Wallace Wattles' "The Science of Getting Rich" - Wealth Lessons From The Early 1900s

Date: Wednesday, June 13, 2012 @ 1 pm Eastern

Tony Robbins teaches that you should seek out others who have been successful at what you are trying to accomplish in order to compress "years of learning into days or weeks" in order to acquire the skills and knowledge required. Reading, and applying the teaching of Wallace Wattles, that is found in his book, "The Science of Getting Rich" is a perfect example of this philosophy.

This literary work of Wattles was published in 1910, just one year before his death, has become a classic in the area of wealth acquisition, much of it due to the uniqueness, and effectiveness, of the teaching. 

Wattles classifies his approach as scientific, and asserts that if a person will begin to think, and act, in the ways that he laid out in his book, it is certain that the adherent "will" become rich due to the science involved.

It is refreshing that Wattles teaches that there is ample wealth for all, and that it is not only possible, but desirable to obtain wealth on what he call the "creative plane", rather than the "competitive plane." His further balance on the fullness of wealth in a person's life in areas like gratitude and sharing this formula with others is a welcome difference from the sometimes tight-fisted, secretive approach of other writings.

This is the sort of book that should be read many times over, and is a worthy text to meditate upon. Each time I read through this timeless classic I pull deeper truths from it's pages.

About Our Speaker

Michael Richards is an award winning Internet Marketer, Author, Speaker, and Business Coach. He has presented speeches, webinars, and seminars around the world for the past 21 years.

As the president of Skillful Business Owner, Michael directs the Business Coaching, Sales Training, and Online Marketing services for small and medium sized businesses throughout the US. This three-pronged approach gives his clients the greatest opportunity to create their "Ideal Business."

You can learn more about the services of Skillful Business Owner at http://www.skillfulbusinessowner.com.

Register Today

If you are not yet registered for the Free Webinar Wednesdays series, click here to register. We look forward to seeing you online!

About Free Webinar Wednesdays:

Free Webinar Wednesdays was created as a community building tool to bring professionals together to share pertinent business development information, provide subject matter experts with a platform to open a learning dialog, and inspire small business owners to reach their professional goals.

Free Webinar Wednesdays is sponsored by Community Bank Consulting, Inc.and WSI Internet Consulting.

 

Leveraging the Power of Video to Grow your Business

Date: Wednesday, December 7, 2011 @ 1 pm Eastern

Download the Power Point Slides (Requires Power Point) -  Video Presentation

With YouTube being the #2 search engine in the world, the value of video for both personal and business use continues to grow. Sure, video is a great way to "spend some time" and disconnect from reality for a bit, but there are countless examples of businesses that have leveraged video successfully to grow their business.

This week Free Webinar Wednesdays is excited to welcome our guest, Catherine Gray, CEO and Co-Founder of Corp Shorts Video Productions. Catherine has been in the video production business for more than 20 years. She started a video production company in CA after graduating from the University of Florida with a degree in Broadcasting. After selling that company- she returned to the east coast and worked in cable television advertising in Miami, and eventually worked for Bravo and AMC Networks in New York City- before moving back to CA to start up Corp Shorts.

Corp Shorts has professional crews in over 100 cities worldwide, and specializes in creating top quality online video shorts. They offer an overall video solution that includes optimization and distribution- so as to get their clients’ great results! The webinar will discuss ways to utilize video in order to boost website traffic, conversions and how to basically  leverage it to build your business!

Register Today

If you are not yet registered for the Free Webinar Wednesdays series, click here to register. We look forward to seeing you online!

About Free Webinar Wednesdays:

Free Webinar Wednesdays was created as a community building tool to bring professionals together to share pertinent business development information, provide subject matter experts with a platform to open a learning dialog, and inspire small business owners to reach their professional goals.

Free Webinar Wednesdays is sponsored by Community Bank Consulting, Inc.and WSI Internet Consulting.

Thumbs Up! The Power of Online Customer Reviews

Date: Wednesday, November 2, 2011

This week Eric and Jeff are both yet again "out and about" but Eric was able to snag a great interview with Customer Lobby President & Founder, Ted Paff, to talk about the power (and importance) of online customer reviews. In the video below, you'll learn not only why online reviews are one of the best ways to get your customers talking about YOU online, but how they are influential in the buying and decision making process. Enjoy!

Looking for a Volunteer...

Don't forget, we are looking for a volunteer to participate in an upcoming "personality assessment" session, so be sure to contact us at info[at]freewebinarwednesdays.com if you'd like to participate.

~Eric & Jeff

*Image Credit: "Thumbs Up" Wikimedia Commons

Facebook's New Timeline - It's Coming Soon to a Facebook Account Near YOU!

Date: Wednesday, October 12, 2011

Sorry that we cannot be with you "live" this week, but travel schedules and work duties call... The good news is we got together and recorded this great session for you to check out. Enjoy!

Facebook's not making the new Timeline avaialble for everyone yet, but we're taking a quick sneak peek at this new feature ahead of schedule and want to take YOU on a tour! Check out the webinar video replay below... (TIP: For better viewing, you can click on the "arrows" next to the Vimeo logo in the bottom right of the video to make it "full screen" if you wish.)

Using Facebook's Developer Tools, Eric was able to activate the new Timeline feature for his personal Facebook page. This new layout by Facebook adds some interesting visual elements, better organization and an easy way to "go back" in time to check out pretty much everything that you've ever done on Facebook.

The Timeline feature is not yet available to the general public, but during this webinar session Eric shows you how you can get access to these new features NOW and turn on your own Timeline. Warning, it can be pretty addictive, so you should proceed with caution.

We also talk about the new Amazon Kindle Fire, their latest addition to the Kindle family. At $199, will it unseat some of iPad's popularity at such an attractive price point? We'll have to wait and see, but Jeff's got one on pre-order and we're looking forward to getting our hands on it come mid-November.

Again, we're sorry that we can't be with you live, but look forward to being back next week with a live show!

~Eric & Jeff

Spending Some "Mobile Time" with Jeff and Eric - What's on YOUR Mind?

Date: February 23, 2011 @ 1 pm EST

This week Jeff and Eric take a break (maybe, we've got someone almost "convinced" to join us) from having a guest join us and take some time to reflect on the first month and a half of the year and some of the past FWW sessions. For example, last week's session on Mobile Marketing generated a LOT of questions from the those that were able to attend the live show, so we'll likely take some time and revisit that topic.

In particular, one of the new areas that Eric's exploring in conjunction with mobile marketing is the use of what's known as QR (Quick Response) Codes, like the image to the right. Similar to the UPC codes that we are accusomed to seeing on consumer products (and help get us through the checkout line faster at the grocery store), these codes can be read by most smart phones (iPhone, Android, Blackberry and others) with their integrated camera. The information provided by these codes can be your personal information for easy input to a contact manager, a website address (as is the case with this code - scan it with your mobile device and see where it takes you), a mobile phone number or even a Tweet!

Mobile marketing and QR Codes will be just a couple of the things we'll likely touch on this week. If the session last week shifted the way you are thinking about connecting with your customers, bring YOUR ideas and suggestions on how you plan on keeping connected in this mobile, web-enabled world.

About Free Webinar Wednesdays:

Free Webinar Wednesdays was created as a community building tool to bring professionals together to share pertinent business development information, provide subject matter experts with a platform to open a learning dialog, and inspire small business owners to reach their professional goals.

Free Webinar Wednesdays is sponsored by Community Bank Consulting, Inc.and WSI Internet Consulting.

Related articles

• Mobile Media Marketing Strategies Gone Wrong (showfangspr.strategicobjectives.com)
• 5 iPhone Apps for Scanning QR & Barcodes (simplehelp.net)

Leading a Culture of Service Excellence with Dennis Snow

Date: Wednesday, February 2, 2011 @ 1 pm Eastern

For this week's FWW, Jeff and Eric are excited to welcome back Dennis Snow to share his wisdom with our audience. We had Dennis on a past episode of FWW discussing "Lessons from the Mouse" and received an overwhelming response from those that had the good fortune of attending live.

In today’s challenging market, making your organization’s brand stand out from the rest of the crowd is more important than ever. Successful organizations focus on doing innovative things that attract new customers and increase the loyalty of current customers. While price and convenience certainly play a role, the customer’s actual experience with your organization is the determining factor of success. And the driving factor of the customer experience is the performance of your employees.

Based on the leadership principles Dennis learned, lived, and taught during his 20-years with Walt Disney World, this presentation highlights specific leadership behaviors that bring a service strategy to life and describes how to “hardwire” service excellence into an organization’s culture. All of which results in increased customer loyalty.

Participants will learn:

• The behaviors that will define your organization’s service culture.
• Training practices that reinforce your organization’s service culture.
• Effective communications strategies that keep employees focused on the customer experience.
• Techniques for involving employees in the forward movement of the organization and empowering customer-focused decision making.
• Accountability processes that ensure that service excellence is non-negotiable.

Register Today:

If you are not yet registered for the Free Webinar Wednesdays series, click here to register. We look forward to seeing you online!

About Free Webinar Wednesdays:

Free Webinar Wednesdays was created as a community building tool to bring professionals together to share pertinent business development information, provide subject matter experts with a platform to open a learning dialog, and inspire small business owners to reach their professional goals.

Free Webinar Wednesdays is sponsored by Community Bank Consulting, Inc.and WSI Internet Consulting.

Content Consumption in 2011 - Sources to Make You Smarter Learning Online

Date: Wednesday, January 12, 2011 @ 1 pm Eastern

"A man can learn only two ways, one by reading, and the other by associating with smarter people."
-Will Rogers

We don't know about you, but it seems like there are more things changing than staying the same, especially with the increasing accessibility of the 'net and reading devices like the Kindle, iPad and MP3 players making it possible to consume material anywhere, at any time... Trying to keep up with all the new information that is available can make it feel like you're drinking out a fire hose and can be a bit overwhelming.

During this week's session of Free Webinar Wednesdays, Jeff and Eric will share some of the sources and tools they are using to try and keep up with it all. We'll cover some of our favorite blogs, podcasts and online resources that you may be interested in taking advantage of, plus share HOW we are taking it all in and using our time as effectively as possible. Podcasts, readers, RSS feeds, newsletters... all of these have a way to make the "information processing process" easier and more enjoyable.

Be sure to bring YOUR ideas and suggestions, as we're excited to hear what sources YOU have found useful too. What sites to you visit, what books have you read, what magazines or blogs do you follow? The more we share, the more information we'll all have at the end of our time together!

Image: Perry McKenna

Session Notes:

Below are some of the resources that we talked about during today's session. Thanks for to everyone for their great questions and comments.

• Wikipedia - 
• NPR podcasts
• Google Wonder Wheel - Visit Google, conduct a search, then click on the "More Search Tools" to the left and you can turn on the Wonder Wheel
• eMarketer - Excellent source for statistics, graphs information related to 
• SmartBrief
• Mashable
• Docs To Go (iPad app) for Box.net and DropBox
• Flipboard (iPad app)
• Carbonite - Online backup of all your important documents.
• Box.net & Dropbox - Cloud-based document and file storage solutions.
• iTunes - Be sure to check out the Podcasts. Just search in iTunes for the topic you want to learn more about and enjoy. Don't forget to check out iTunes U too, for course material on a variety of different subjects.

Register Today:

If you are not yet registered for the Free Webinar Wednesdays series, click here to register. We look forward to seeing you online!

About Free Webinar Wednesdays:

Free Webinar Wednesdays was created as a community building tool to bring professionals together to share pertinent business development information, provide subject matter experts with a platform to open a learning dialog, and inspire small business owners to reach their professional goals.

Free Webinar Wednesdays is sponsored by Community Bank Consulting, Inc. and WSI Internet Consulting.